Monitor Xiaohongshu (RedNote) notes about your product
Hearl finds new Xiaohongshu notes that name your product and follows their comments, where buyers ask questions and share problems, without anyone on your team logging in to Xiaohongshu.
What Hearl collects
- New notes from the last week that name your product
- Comments under those notes
How to set it up
Turn on Xiaohongshu under More channels in the product. Use the product name people actually write, in Chinese if that is how users refer to it.
Questions
- Does Hearl post replies for us?
- No. Hearl never posts publicly. It finds the conversation, judges it and tracks it; your team replies on the platform itself.
- How often is it checked?
- On a schedule set by your plan: daily on Free, hourly on paid plans, every 15 minutes for fast products on Enterprise. You can also collect now from the product page.