Triage App Store reviews with your team
Hearl pulls new App Store reviews of your app, flags low ratings and bug reports, and puts them in the same inbox as your social mentions so someone owns each one.
What Hearl collects
- New reviews with rating, title and app version
How to set it up
Add your App Store app ID (the number in your app's App Store link) under More channels.
Questions
- Does Hearl post replies for us?
- No. Hearl never posts publicly. It finds the conversation, judges it and tracks it; your team replies on the platform itself.
- How often is it checked?
- On a schedule set by your plan: daily on Free, hourly on paid plans, every 15 minutes for fast products on Enterprise. You can also collect now from the product page.